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Here is a little information on the service writer.

Greg Tetzlaff - 13 years experience

Training/Schooling:  MATC Madison Area Technical College

Background:

• 2009-Present Ward-Brodt Music

If you have any questions or concerns on your repair, Greg is the guy to contact. Greg will also contact you on any estimate or payment information. He makes sure the shop runs smoothly and efficiently, so that you can get in, get your repair done they way you expect it, and get on your road to playing as soon as possible.

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Lindsay Gardenier - Service Writer

Training/Schooling:

• Rocky Mountain Collge - studied music education (2 years)
• Carroll University - studied music business (3 years) 

Background:

• 2010 - Present Ward-Brodt Music

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Ward-Brodt is extremely proud of the fact that our stringed-instrument technicians have many years of experience.

With over 25 years in stringed instrument repair, our technicians can translate your desires into an instrument that plays like a dream. Prominent guitarists, concert masters and folk singers from southern Wisconsin agree that a visit to our String Instrument Repair Department makes their instrument look and feel great. And as always our work is backed by our quality assurance guarantee.

OUR QUALITY ASSURANCE GUARANTEE:
Ward-Brodt Music guarantees that all services performed in our service centers are of the highest professional level. If for any reason you are not satisfied with the services performed on your instrument, simply bring it back in a reasonable amount of time and our technicians will make every reasonable effort to satisfy your needs.

Are you interested in purchasing a maintenance plan for your instrument? Find out more - click here

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LET US PROVIDE THE PROTECTION YOU DESERVE!
A well maintained instrument encourages beginners to practice more and allows experienced players to achieve the freedom and artistry they desire!

With the purchase of a musical instrument, you have made a valuable investment you will want to protect. Our Comprehensive Maintenance Agreement offers you the opportunity to maintain your instrument in the most cost effective way possible. Over the years, Ward-Brodt technicians have identified the maintenance and repairs most often required and with your Comprehensive Maintenance Agreement, all of these standard procedures are completely covered under one annual fee.

Instruments must be examined and approved by our technicians prior to coverage. *New instruments purchased from Ward-Brodt Music Company are automatically eligible.
*Please note that Ward-Brodt Music reserves the right to refuse coverage on any instrument.

Call us for more information at 608-661-8600 or stop in to see us in person.

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